Customer Service
Cancellation Policy
Our Policy
Order Cancellation
We want your online shopping experience to be seamless. While cancellations are available, some orders cannot be cancelled, so please review your order carefully before confirming.
Please note: some orders cannot be cancelled, so please review your order carefully before confirming.
Online Order Cancellations
- Customers who place an online order through our website are requested to inform Customer Service within 24 hours of placing the order.
- Customers cannot cancel an order through the system on their own.
Online Order Cancellations by Akonda Fashion
- AKONDA FASHION reserves the right to refuse or cancel any order within 7 working days of the order being placed.
- For pre-paid orders, AKONDA FASHION will issue a credit note or refund for the item price, applicable taxes, and shipping charges.
Need to Cancel an Order?
Inform Customer Service within 24 hours of placing your order, with your order number. Call (+88) 01898766575, seven days a week, 10am – 8pm.